Returns & Refunds
This returns and refund policy is customer-first while following food-safety best practices. If something arrives wrong or damaged, we will make it right.
30-day money-back guarantee
We offer a 30-day money-back guarantee from delivery. If you are not satisfied, contact us and we’ll make it right with a refund or replacement, subject to food-safety guidelines.
Food item policy
Because our products are food items, we generally cannot accept returns of opened items. If your order arrives damaged or incorrect, contact us and we’ll resolve it quickly.
Damaged or incorrect orders
If your order arrives damaged or incorrect, contact us within 7 days of delivery. Include your order number and, if possible, a photo of the issue.
Refund timing
If a refund is approved, it will be issued to the original payment method. Processing times vary by bank and card issuer.
Order changes
If you need to update an address or correct an order detail, contact us as soon as possible. Once an order ships, changes may not be possible.
Contact us
Returns or refund question? Send a message and we’ll respond within one business day.